Yes, ACE Services is available for emergency calls. Emergency work is billed based on Time and Materials — meaning the total cost includes the time spent on-site (billed hourly) plus any materials used. A 2-hour minimum is charged for all emergency visits. To check our availability and response time, or hourly rating, feel free to call us at 857-269-8436.
Yes, we offer free quotes for residential and commercial projects. You can call us or use our website's contact form to schedule a visit. We’ll assess your needs and provide a clear estimate, with no obligation.
Yes — ACE Services is fully licensed and insured in the state of Massachusetts. You can hire us with confidence knowing that we meet all state and local requirements for residential and commercial electrical work.
ACE Services proudly serves Wakefield, MA and surrounding towns within a 20-mile radius — including Reading, Woburn, Winchester, Melrose, Stoneham, Lexington, Arlington, and beyond. For a complete list, visit our Service Areas page.
Definitely. We’ve helped homeowners and builders design custom lighting layouts for kitchens, landscapes, home theaters, and more — with great results. If you need help planning functionality and aesthetics, we’re happy to assist.
Yes — this is one of our specialties. We’ve completed dozens of service upgrades, panel replacements, and meter relocations. We ensure all work meets the latest NEC requirements and utility standards, with a focus on safety, neatness, and long-term reliability.
Absolutely. We're often praised for our clear communication and coordination with general contractors, plumbers, HVAC techs, and finish trades. We understand the importance of staying on schedule and keeping everyone aligned.
We accept check as our preferred method, but we also take cash, Venmo, PayPal, and Zelle for your convenience. Payment terms will be outlined clearly in your estimate.
Yes. For smaller projects, we typically require 50% upfront and the remaining 50% upon completion. For larger or multi-phase jobs, our standard terms are 40% to start, 40% at midpoint, and 20% upon final inspection or delivery. Payment terms are always clearly outlined in your proposal.
Yes. Under Massachusetts state law, all electrical work comes with a 1-year warranty on labor and installation. At ACE Services, we stand behind our work and aim to address any concerns quickly and professionally.
Absolutely. We've worked with numerous satisfied homeowners and contractors on custom homes, remodels, and commercial builds. Just reach out and we’ll gladly share examples or connect you with past clients for feedback.
We believe in full transparency. Any changes to the original scope are clearly communicated through a written change order proposal, including price and timeline adjustments. No additional work is performed without your approval first.
We handle a wide range of electrical services, from custom lighting and panel upgrades to EV chargers and remodels. Visit our Services Page for a full list of what we offer.
